NHS Literacy Courses

Understanding How the NHS Actually Works

These courses fill critical gaps in formal training by teaching the operational, systemic, and practical knowledge needed to work effectively in the modern NHS. From ICSs and coding to running the front door and sustainable care, these are the skills medical school didn't teach you.

CPD Hours

100%

Practical & Applicable

Delivery Options

3 CPD Hours

NHS System Literacy for Front-Door Clinicians

Understand how the NHS actually works at the front door. Learn about ICSs, PCNs, SDEC, virtual wards, bed meetings, escalation processes, coding, tariffs, CQC standards, GIRFT principles, and patient flow management.

Target Audience:

Junior DoctorsACPsENPsSenior Nurses

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Operational Medicine: Running the Front Door

Learn how to run the ED/AMU as senior on-call. Master prioritization, escalation, corridor care management, decision-risk balancing, documentation standards, and effective site team interface.

Target Audience:

RegistrarsACPsSenior ENPsConsultants

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Frailty, Multimorbidity & Virtual Wards

Master the art of frailty assessment and decision-making. Learn when to admit vs SDEC vs home, perform CGA-lite in 5 minutes, share risk with patients and families, and document complex decisions.

Target Audience:

All front-door clinicians

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Real-World Mental Health in ED / AMU / UTC

Practical mental health management for acute settings. Cover self-harm, capacity assessment, substance misuse, personality disorder, children in crisis, risk documentation, and legal interfaces.

Target Audience:

All front-door clinicians

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Human Factors & Cognitive Bias in Acute Care

Understand how human factors and cognitive biases affect clinical decision-making. Learn to manage interruptions, fatigue, multitasking, perform red-flag sweeps, avoid decision traps, and analyze real cases.

Target Audience:

All clinicians

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Clinical Risk, Capacity & Bullet-Proof Documentation

Learn to document in a way that withstands scrutiny. Cover notes that survive coroners' court, adverse outcomes, unsafe discharge documentation, DNACPR decisions, and documenting uncertainty.

Target Audience:

All clinicians

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Hard Conversations at the Front Door

Master difficult conversations in acute care. Learn to discuss ceilings of care, DNACPR, navigate family conflict, manage palliative escalation discussions, and handle difficult refusals.

Target Audience:

All clinicians

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Inclusion Health & Health Inequalities

Provide equitable care for marginalized populations. Cover homeless patients, migrants, learning disability, neurodiversity, addiction, safeguarding, and practical ward/ED adjustments.

Target Audience:

All clinicians

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Safe Autonomy, Scope & Governance for ACPs/ENPs

Navigate autonomous practice safely. Learn about scope frameworks, escalation structures, credentialing, outcome tracking, and reflective governance for advanced practitioners.

Target Audience:

ACPsENPsAdvanced Practitioners

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Education & Supervision for Registrars and ACPs

Become an effective clinical supervisor. Learn on-shift teaching, entrustment frameworks, real-time feedback, managing unsafe practice, and supervising juniors under pressure.

Target Audience:

RegistrarsACPs supervising juniors

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Digital, Data & AI Literacy for Clinicians

Navigate the digital healthcare landscape. Learn safe use of AI tools, EHR pitfalls, risk scores, alert fatigue, governance, and when NOT to trust algorithms.

Target Audience:

All clinicians

Delivery Options:

In-person, Virtual, Self-paced

3 CPD Hours

Climate-Smart Acute Care & Resource Stewardship

Reduce healthcare's carbon footprint without compromising safety. Learn imaging stewardship, repeat bloods rationalization, low-carbon care pathways, and waste reduction strategies.

Target Audience:

All front-door clinicians

Delivery Options:

In-person, Virtual, Self-paced

Why NHS Literacy Matters

The Gap in Training

Medical school teaches you how to diagnose and treat diseases, but not how to navigate the NHS system, run a department, or manage the operational realities of modern healthcare. These courses fill that gap.

Real-World Skills

From understanding ICSs and tariffs to managing corridor care and sustainable prescribing, these are the skills you need to work effectively and safely in today's NHS.

For All Clinicians

Whether you're a junior doctor, ACP, ENP, or senior nurse, these courses provide essential knowledge for anyone working at the front door of the NHS.

Immediate Impact

Every course is designed for immediate application to your practice. You'll leave with practical tools, frameworks, and confidence to navigate complex NHS systems.

Ready to Master NHS Literacy?

Explore our full range of NHS Literacy courses and start learning the skills medical school didn't teach you.