NHS Literacy

Operational Medicine: Running the Front Door

Mastering the senior on-call role.

3 hours
3 CPD Credits
Course Overview

Learn how to run the ED/AMU as senior on-call. Master prioritization, escalation, corridor care management, decision-risk balancing, documentation standards, and effective site team interface.

Learning Objectives

By the end of this course, participants will be able to:

  • Prioritize patients effectively in high-pressure environments
  • Escalate appropriately to senior clinicians and specialty teams
  • Manage corridor care while maintaining patient safety
  • Balance clinical decision-making with operational constraints
  • Document decisions defensibly under time pressure
Key Topics Covered
Prioritization strategies for multiple sick patients
Escalation frameworks and when to call for help
Managing corridor care safely
Balancing clinical decisions with operational risk
Documentation under pressure
Effective communication with site teams
Who Should Attend
RegistrarsACPsSenior ENPsConsultants
Assessment Methods
  • Simulation scenarios
  • Prioritization exercise
Ready to Book?

Get in touch to arrange delivery at your institution or to learn more about licensing options.

Available for individual or institutional purchase

Course Details
Duration
3 hours
CPD Credits
3 RCEM CPD hours
Delivery Format
  • In-person
  • Virtual
  • Self-paced
Category
NHS Literacy